Shipping Policy
Last updated: March 2025
Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day. You'll receive a tracking email as soon as your order ships.
Australia
| Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | A$6.95 | 3-5 business days |
| Express Shipping | A$12.95 | 1-2 business days |
| Free Standard Shipping | Free on orders A$80+ | 3-5 business days |
New Zealand
| Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | A$9.95 | 5-8 business days |
| Express Shipping | A$14.95 | 3-5 business days |
International
| Region | Cost | Estimated Delivery |
|---|---|---|
| USA & Canada | A$18.95 | 7-12 business days |
| UK & Europe | A$19.95 | 7-14 business days |
| Asia | A$14.95 | 5-10 business days |
| Rest of World | A$22.95 | 10-21 business days |
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the customer's responsibility and are not included in our shipping costs. Orders shipped within Australia are not subject to customs or import duties.
Order Tracking
Once your order ships, you'll receive an email with a tracking link. If you haven't received a shipping confirmation within 3 business days of placing your order, please check your spam folder first, then contact us at info@crestathletica.com.
Lost or Delayed Parcels
If your parcel appears to be lost or significantly delayed, get in touch with us and we'll investigate with the carrier. If the parcel cannot be located, we'll send a replacement or issue a full refund.
Contact
For shipping questions, reach out to us at info@crestathletica.com and we'll get back to you within 24 hours.